About Wild peacock
Since its humble beginnings in 1991 supplying an exclusive range of quality seafood to the Western Cape’s top restaurants, Wild Peacock has been built on personal relationships. Whether it’s customers or suppliers, Wild Peacock continues to put people first. We believe our company’s success hinges on the care and effort that goes into servicing our customers’ needs as well as our dedication to sourcing quality produce based on sustainability, ethical company structures and long-term engagement with reliable suppliers who have become trusted friends.
Over the past decade, exposure to international food trends has seen the South African food industry experience rapid and exhilarating growth. We have kept pace by supplying the finest ingredients to our customers, many of whom have become celebrated bucket-list destinations for global gourmands. We have also taken our knack for sourcing fine produce, once only glimpsed on Masterchef, to home cooks with the Wild Peacock Food Emporium. Established in 2010 in Stellenbosch, it has since won the Eat Out Produce Award for Outstanding Outlet in South Africa.
Our pledge
Sustainability, consistency and traceability are at the heart of everything we source and distribute here at Wild Peacock Products.
Sustainability to us is to source products that have been audited or are currently in a review process by accredited labels such as ASC, MSC, Friend of the Sea, GLOBALG.A.P. or SASSI. We also look at whether or not the Fish In Fish Out (FIFO) ratios (the efficiency at which the aquaculture converts a weight-equivalent unit of wild fish into a unit of cultured fish) are adhered to when sourcing farmed seafoods.
Sustainable fishing guarantees that there will be populations of ocean and freshwater wildlife in the future.
Consistency through the availability of these seafoods, to ensure you are able to serve these items on your menus, and be specific about the species without having to worry about what you might get from day to day.
Traceability is found through the sustainable farming of most of our seafoods right from the larvae form, to being delivered to your door. It is also tracing whether there were hormones or antibiotics ever fed to the fish.
When ordering seafood from us, you can be assured that you’re making the right choice, because we’ve already made the background checks on your behalf.
As a business we are working towards ensuring that all of our external suppliers are aligned and committed to the same principles and values that we are.
“Businesses must serve as the champions of sustainability.”
Reduce, reuse, recycle – a mission which guides our every move at Wild Peacock. We constantly explore ways to deliver industry-leading food safety and quality throughout our supply chain, while limiting excessive packaging.
The introduction of sturdy, fully recyclable cardboard boxes and Kraft paper bags, as well as the trial of a returnable crate system has cut out 60% of plastic waste. We aim to reduce this even further in the next year and be plastic-free by 2022.
The new CheesePOD by Wild Peacock at Makers Landing is already 100% plastic-free.
In the midst of the Covid-19 global pandemic, the focus on hygiene practices is at the forefront of many industries.
Food safety is everybody’s concern, although the virus is not spread through food, it is important to know that Wild Peacock Products follows strict food handling and hygiene practices.
Over and above our normal food safety practise we are ensuring the below:
- Staff temperatures are taken on entry to the warehouse and anyone not meeting the regulations is sent home.
- Sanitiser dispensers are available at all entrances to our facility, and staff are required to sanitise their hands before entering.
- A maximum of 50 staff members are allowed in the facility at any given time. Staff movement has also been restricted by department and social distancing is constantly reinforced.
- COVID-19 Awareness Training has been conducted with all staff.
- In addition to our standard company PPE, the staff have been issued with facemasks that are worn at all times and a personal 70% alcohol gel sanitiser to carry with them.
- Cleaning and disinfecting of both food-contact and non-food contact surfaces is constantly reinforced. In addition, we are monitoring the efficacy of hygiene and cleaning procedures by frequent swab testing of surfaces.
Any deliveries of stock into our warehouse are strictly controlled by the below:
- The person delivering is to sanitise their hands at the receiving entrance and step into the boot sanitiser, before entering the receiving bay.
- The Wild Peacock receiving personnel make sure they sanitise their hands before handling the consignment, along with sanitising all surfaces on department.
- The goods are then offloaded and the receiving personnel will disinfect the crates and the boxes with a SABS-approved Food Safe Sanitiser before checking the consignment.
- Social distancing is adhered to throughout the pick/ up delivery process.
Our drivers have been trained on how to deliver goods to customers:
- Our drivers are supplied with disposable gloves and a mask on a daily basis. Along with having sanitisers in their vehicle, which is to be used before and after each delivery.
- Our drivers have been instructed to practise social distancing when delivering customers’ orders, we have instructed our drivers not to share their pens, to further reduce any contact.
As one of our Key Pillars, the Wild Peacock cmpany culture is as important to us as our customer service. In fact the two cannot be separated. Finding the right people for an organisation, growing them through its ranks and ultimately retaining them for many years is our goal. We look for passionate people who share our ideals and love for food. The company’s success can be attributed in part to the relationships built and nurtured over the years with its customers and suppliers, but the same must also be said for the people within. Wild Peacocks employees are the glue that hold the company together.
At Wild Peacock culture tells us how to respond to an unprecedented service request; it tells us whether to risk new ideas, and whether to surface or hide a problem. Our people make decisions on their own every day, and the culture is our guide.
Isabelo Charity was started over 10 years ago by Chef Margot Janse during her time at Le Quartier Francais in order to feed school kids around Franschhoek.
Margot is now concentrating her efforts on growing Isabelo to increase her reach across more schools. In 2020 Isabelo hope to:
- provide 40 600 warm lunches.
- provide 296 380 healthy breakfasts.
- feed 336 980 nutritious meals to the children in the Franschhoek Valley.
- spend an average of R80 000 (€ 5 000) per month on meals.
Valrhona and Wild Peacock have developed a new custom couverture exclusive to the South African market, in partnership with Isabelo Charity.
For every kilogram of Isabelo 64% Prue Togo chocolate purchased, €2 will go to the Isabelo Charity. This is enough to feed two children two meals in a day.
Wild Peacock Products (Pty) Ltd Data Protection and Privacy Policy
Wild Peacock Products (Pty) Ltd of 16 Stoffel Smit Street, Plankenbrug, Stellenbosch respects your personal privacy.
We take our obligations for the processing of personal information very seriously and we are committed to protecting your privacy.
This privacy policy, read with our standard terms and conditions, governs the manner in which we treat your personal information and/or personal data and/or any data which we collect from you or you provide to us.
We respect your privacy, your personal information and your personal data and, for this reason, we take all reasonable measures in accordance with this privacy policy to protect your personal information and personal data and to keep it confidential.
The “responsible party”, as referred to in the Protection of Personal Information Act No. 4 of 2013 (“POPI Act”) is Wild Peacock Products (Pty) Ltd (“Wild Peacock”), incorporated in accordance with the laws of the Republic of South Africa with Registration Number: 2008/022635/07 and its principal place of business at 16 Stoffel Smit Street, Plankenbrug, Stellenbosch. You may direct your queries in regard to the protection of personal information to the information officer, Anthony Roberts, at anthony@wildpeacock.co.za
Information we may collect from you
We may collect and process the following data about you:
Information that you provide to us in order for us to render a product or service to you.
If you contact us, we may keep a record of that correspondence.
Personal information held by or disclosed by you to a third party
Due to the fact that we are not responsible for any representations or information or warranties or content provided by third parties, even where such third parties are our clients, we do not exercise control over such third parties’ privacy policies and you should refer to the privacy policy of any such third party to establish how such third party protects your privacy.
Where we store our personal data
The data which we collect from you is transferred to, and stored at, a destination inside the Republic of South Africa (“RSA”). It may also be processed by staff operating outside the RSA who works for us or for one of our third party suppliers. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. When we use storage outside of the RSA, it is data centres which are GDPR compliant.
The data we collect from you and that we transfer to a third party outside of the RSA shall only be to a third party who is subject to a law, binding corporate rules (as defined in POPI) or binding agreement (as defined in POPI) which provides an adequate level of protection that:
Is in accordance with this policy;
includes provisions that are substantially similar to what is contained in this privacy policy to the further transfer of your data.
All information you provide to us is stored on our secure servers and/or on our chosen cloud storage solutions and/or our secure storage of physical documents.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to us and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
How we use the information
We use information held about you in the following ways:
To provide you with information, products or services that you request from us; and
To carry out our obligations arising from any contracts entered into between you and us.
Disclosure of your information
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in Section 1 to 3 of the Companies Act No. 71 of 2008.
We may disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of Wild Peacock, our customers, or others.
Your rights
You have the right to ask us not to process your personal data for marketing purposes. You can exercise the right at any time by contacting us at anthony@wildpeacock.co.za.
Access to information
You can correct factual errors, review and/or update information held about you at any time by contacting us at the following email address: anthony@wildpeacock.co.za.
Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on our website.
Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Wild Peacock Products (Pty) Ltd at 16 Stoffel Smit Street, Plankenbrug, Stellenbosch, 7600 or emailed for the attention of the information officer, Anthony Roberts, at anthony@wildpeacock.co.za.
Applicable law & Jurisdiction
This privacy policy will be governed by the laws of the Republic of South Africa. You consent to the jurisdiction of the South African Courts for any dispute which may arise out of this privacy policy.
Consistency
Traceability
Sustainability
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